Download Consumer Fraud: A Reference Handbook by Lee E. Norrgard, Julia M. Norrgard PDF

By Lee E. Norrgard, Julia M. Norrgard

Client Fraud examines and areas in ancient and modern context the topic of buyer fraud. matters similar to telemarketing fraud, purchaser information, and fact in advertisements are explored in addition to the social implications and the influence customer fraud has had on our lives.In one compact quantity, readers will locate an informative advent, a chronology of vital milestones on the topic of customer fraud, proof and information, a suite of biographical sketches, a listing of organisations, and a list of print and nonprint assets, together with net assurance. Rounded out by way of a complete index, this guide is a superb selection for somebody looking a one-stop reference paintings on buyer fraud.

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Without complaints, government agencies cannot take steps to control current abuses and journalists cannot inform of the dangers to watch for in the marketplace. Most consumers know to complain to sellers for restitution and redress, 3 but few take the next step and complain to agencies like the Federal Trade Commission, Better Business Bureaus, the Page 7 media, state attorneys general, or state or local consumer protection agencies. One market researcher concludes that "the most common response to unsatisfactory products is to do nothing" (East, 1997, p.

The real difference becomes apparent only after consumers pay. With legitimate telemarketers, consumers receive something of value. With illegal telemarketers, they receive nothing. Fraudulent telemarketing is one of the nation's largest consumer frauds, but it is but one of hundreds of devices used against consumers. This reference book is about consumer fraud, a term commonly used to describe the schemes that deceive or defraud consumers. Chapter 1 presents an overview. It discusses the costs of the problem to consumers and describes some of the typical victims.

He withheld that knowledge, even when asked about any information that would affect the tobacco sale. In fact, the end of the war and the lifting of the English blockade increased the value of this commodity by 30 to 50 percent. S. 178, 195). Some 50 years later, the Supreme Court declared that "caveat emptor is of such universal acceptance that with a single exception, the courts of all the states in the Union . . sanction it" (Barnard v. S. 383, 388 (1870)). The pendulum began to swing back in 1872, with the passage of the federal Mail Fraud statute.

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